gbbaji Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") apply to the use of the gbbaji platform and all its related services. gbbaji is an online entertainment platform that provides casino games, sports betting and other entertainment services for users in Bangladesh.

These terms may be updated from time to time. The latest version will always be in effect. Users are advised to review this page regularly.

1.1 Applicability

These terms apply to the gbbaji website, mobile platform and all associated digital services. By using any service or creating an account, you voluntarily agree to comply with these terms.

1.2 Language

These terms are written in Bengali. In the event of any language ambiguity, the Bengali version will be considered final.

2 Eligibility and Registration

The following eligibility requirements must be met to create an account and use services on the gbbaji platform:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You must have a valid active mobile number and email address.
• You must provide your real information — providing false information is strictly prohibited.
• Each person may operate only one account.

2.1 Registration Process

All information provided at registration must be complete, accurate and up to date. gbbaji may request additional documents at any time for identity verification (KYC), such as a national ID card or passport.

2.2 Protection of Minors

gbbaji is strictly committed to protecting minors from gambling. If an account belonging to a person under 21 years of age is discovered, it will be closed immediately and deposited funds may be forfeited where applicable.

3 Account Management

Each user is fully responsible for the security and confidentiality of their own account. The following guidelines must be followed strictly:

• Never share your account password with any third party.
• Always log out after logging in, especially when using a shared device.
• If you suspect any unauthorized access, notify the support team immediately.
• Proper identity verification is required when changing account information.

3.1 Account Verification

gbbaji reserves the right to verify an account before processing any financial transaction. Withdrawals may be placed on hold until verification is complete.

3.2 Account Closure

You may request to close your account at any time through the support team. Any pending transactions will be completed before the account is closed.

4 Deposits and Withdrawals

The following rules apply to financial transactions on gbbaji:

4.1 Deposits

• The minimum deposit amount is ৳300 for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket and Upay.
• Deposited funds may only be used for legitimate gaming activities on the platform.
• Deposits from third-party accounts will not be accepted.

4.2 Withdrawals

• The minimum withdrawal amount is ৳500.
• Under normal circumstances, withdrawal requests are processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• The name on the payment account must match the name of the customer.
• If account verification is not complete, the withdrawal process may be delayed.

4.3 Transaction Verification

For unusual or suspicious transactions, gbbaji may request additional verification. We remain vigilant in preventing money laundering and cooperate with relevant authorities when required.

5 Bonuses and Promotions

gbbaji offers various types of bonuses and promotional offers. These offers are subject to specific conditions:

5.1 Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to ৳20,000.
• For example: depositing ৳1,000 earns a ৳1,000 bonus — making the total balance ৳2,000.
• The bonus wagering requirement is 25 times (25x).
• Each user may receive the welcome bonus only once.

5.2 VIP Program

• Bronze: up to 0.4% cashback per week.
• Silver: up to 0.8% cashback per week.
• Gold: up to 1.2% cashback per week.
• Rank is upgraded through regular gaming activity.

5.3 Bonus Abuse

Bonus abuse, claiming bonuses through multiple accounts, or any attempt to earn bonuses through manipulation is strictly prohibited. If such activity is detected, the account will be closed and the bonus cancelled.

6 Gaming Rules

The following rules apply to gaming activities on the gbbaji platform:

6.1 Fair Play

All our games are operated in a fair and transparent manner. Game outcomes are determined impartially using Random Number Generator (RNG) technology. gbbaji is committed to ensuring fair play.

6.2 Betting Limits

Each game or betting market has defined minimum and maximum betting limits. These limits are clearly displayed in the game interface.

6.3 Technical Errors

In the case of any technical error or system malfunction affecting completed or incomplete bets, gbbaji will make a decision after conducting the necessary investigation. gbbaji reserves the right to void any winnings resulting from a system error.

6.4 Game Providers

gbbaji works with leading game providers from around the world, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt and many more. The individual terms of each game provider may also apply.

7 Prohibited Activities

The following activities are strictly prohibited on the gbbaji platform:

• Creating or operating multiple accounts.
• Operating an account on behalf of a minor.
• Playing games using bots, scripts or automated software.
• Any form of fraud, manipulation or provision of false information.
• Participating in money laundering or illegal financial activities.
• Threatening or harassing other users.
• Attempting to bypass the platform's security systems.
• Bonus abusing or arbing (Bonus Abusing / Arbing).

8 Responsible Gaming

gbbaji is deeply committed to responsible gaming. We believe that gaming is an entertainment activity and should never be a source of financial or mental stress.

8.1 Self-Exclusion and Limit Setting

Users may set their own deposit limits, betting limits or session time limits. Contact the support team to use the self-exclusion feature.

8.2 Warning Signs

If you feel that gaming is affecting your daily life, family or financial situation, please contact our support team. We provide assistance in Bengali 24/7.

For detailed guidance, please read our Responsible Gaming page.

8.3 Age Verification

gbbaji is for persons aged 21 and above only. We regularly conduct age verification processes and take strict measures to protect minors.

9 Privacy and Security

gbbaji places the highest importance on protecting users' personal information. Our platform keeps all data secure using SSL encryption technology.

9.1 Data Collection

We only collect information that is necessary to provide our services. Your personal information will never be sold or transferred to third parties, except where required by legal obligation.

9.2 Cookie Policy

Our site uses cookies to improve the user experience. By using the site you agree to this cookie policy.

For the full details of our privacy policy, please visit the Privacy Policy page.

10 Service Changes and Termination

gbbaji reserves the right to take the following actions at any time and for any reason:

• Modify, suspend or discontinue any service on the platform.
• Partially or fully amend these terms.
• Close the accounts of users who violate the rules.
• Accounts may be temporarily suspended during investigation of suspicious activity.

gbbaji will give users as much advance notice as possible for significant changes.

11 Limitation of Liability

gbbaji bears no liability in the following situations:

• Loss caused by the user's own mistakes or negligence.
• Internet disconnection or problems caused by the user's device.
• Issues arising from technical faults of third parties.
• Natural disasters or uncontrollable circumstances (Force Majeure).
• Financial losses resulting from gaming activity — gaming always carries financial risk.

12 Dispute Resolution

Any dispute between gbbaji and a user will be resolved through the following process:

12.1 Initial Contact

Any complaint must first be reported to our support team. Our team will review the matter and provide a resolution as quickly as possible.

12.2 Finality of Decision

After completing an investigation, the decision of the gbbaji authority will be considered final. In disputes related to betting or gaming, game logs and server records will be treated as authoritative documents.

12.3 Applicable Law

The laws and regulations applicable to these terms and any disputes will be determined by the gbbaji authority.

13 Contact

For any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Support available in Bengali 24/7
• Email: [email protected]

Our support team is ready to serve you seven days a week, twenty-four hours a day.